.complaints-page-wrap{width:100%;padding:2.5rem 5% 4rem}.complaints-grid{grid-template-columns:minmax(0,1fr) 22rem;align-items:flex-start;gap:2rem;display:grid}@media (max-width:991px){.complaints-grid{grid-template-columns:1fr}}.complaints-section-heading{align-items:center;gap:1rem;margin-bottom:1.5rem;display:flex}.complaints-section-heading-icon{background:linear-gradient(135deg,var(--color-primary)0%,var(--color-secondary)100%);width:3rem;height:3rem;box-shadow:0 4px 14px rgba(var(--color-primary-rgb),.25);border-radius:.75rem;flex-shrink:0;justify-content:center;align-items:center;display:flex}.complaints-section-heading-icon i{font-size:1.125rem}.complaints-section-heading-label{color:var(--color-primary);margin-bottom:.375rem;font-size:1.375rem;font-weight:700;line-height:1.2}.complaints-section-heading-bar{background:linear-gradient(90deg,var(--color-secondary)0%,var(--color-secondary-light)100%);border-radius:2px;width:3.75rem;height:3px}.complaints-form-section{border:1px solid var(--color-border-light);box-shadow:0 6px 24px rgba(var(--color-primary-rgb),.06);background:#fff;border-radius:1rem;padding:2rem;position:relative;overflow:hidden}.complaints-form-section:before{content:"";top:0;background:linear-gradient(90deg,var(--color-primary)0%,var(--color-secondary)50%,var(--color-primary)100%);width:100%;height:4px;position:absolute}.complaints-form-section:not(:-webkit-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{left:0}.complaints-form-section:not(:-moz-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{left:0}.complaints-form-section:not(:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{left:0}.complaints-form-section:-webkit-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{right:0}.complaints-form-section:-moz-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{right:0}.complaints-form-section:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{right:0}.complaints-form{flex-direction:column;gap:1.5rem;display:flex}.complaints-form-group{flex-direction:column;gap:.5rem;display:flex}.complaints-form-label{color:var(--color-primary);align-items:center;gap:.375rem;font-size:1rem;font-weight:600;display:flex}.complaints-form-required{color:#dc3545;font-size:1.125rem;font-weight:700;line-height:1}.complaints-form-input,.complaints-form-textarea{width:100%;color:var(--color-text-primary);border:2px solid var(--color-border-light);background-color:#fff;border-radius:.625rem;outline:none;padding:.875rem 1rem;font-family:inherit;font-size:1rem;transition:border-color .2s,box-shadow .2s,background-color .2s}.complaints-form-textarea{resize:vertical;min-height:9rem;line-height:1.7}.complaints-form-input::placeholder,.complaints-form-textarea::placeholder{color:var(--color-text-muted);opacity:1}.complaints-form-input:hover,.complaints-form-textarea:hover{border-color:var(--color-primary-light)}.complaints-form-input:focus,.complaints-form-textarea:focus{border-color:var(--color-primary);background-color:var(--color-bg-soft);box-shadow:0 0 0 4px rgba(var(--color-primary-rgb),.12)}.complaints-captcha-row{grid-template-columns:11rem 1fr;align-items:stretch;gap:.75rem;display:grid}@media (max-width:575px){.complaints-captcha-row{grid-template-columns:1fr}}.complaints-captcha-display{background:linear-gradient(135deg,var(--color-primary-dark)0%,var(--color-primary)100%);-webkit-user-select:none;-moz-user-select:none;user-select:none;border-radius:.625rem;justify-content:space-between;align-items:center;gap:.5rem;padding:.5rem .875rem;display:flex;position:relative;overflow:hidden}.complaints-captcha-display:before{content:"";pointer-events:none;background-image:repeating-linear-gradient(45deg,rgba(255,255,255,.06) 0,rgba(255,255,255,.06) 2px,transparent 2px,transparent 6px);position:absolute;top:0;bottom:0;left:0;right:0}.complaints-captcha-text{letter-spacing:.4rem;color:#fff;text-shadow:0 2px 4px rgba(0,0,0,.4);text-align:center;direction:ltr;flex:1;font-family:Courier New,monospace;font-size:1.625rem;font-weight:800;position:relative}.complaints-captcha-refresh{color:#fff;cursor:pointer;background:rgba(255,255,255,.18);border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:2.25rem;height:2.25rem;transition:background .2s,transform .4s;display:flex;position:relative}.complaints-captcha-refresh:hover{background:var(--color-secondary);transform:rotate(180deg)}.complaints-captcha-refresh i{font-size:.875rem}.complaints-form-alert{border:1px solid transparent;border-radius:.625rem;align-items:flex-start;gap:.625rem;padding:.875rem 1rem;font-size:.9375rem;font-weight:500;line-height:1.5;animation:.3s both complaintsAlertIn;display:flex}.complaints-form-alert i{flex-shrink:0;margin-top:.125rem;font-size:1.125rem}.complaints-form-alert--success{color:#1b5e20;background-color:#e8f5e9;border-color:#a5d6a7}.complaints-form-alert--error{color:#b71c1c;background-color:#fdecea;border-color:#f5c2c0}@keyframes complaintsAlertIn{0%{opacity:0;transform:translateY(-.5rem)}to{opacity:1;transform:translateY(0)}}.complaints-form-actions{justify-content:flex-end;margin-top:.5rem;display:flex}.complaints-submit-btn{color:#fff;background:linear-gradient(135deg,var(--color-primary)0%,var(--color-primary-dark)100%);cursor:pointer;box-shadow:0 6px 18px rgba(var(--color-primary-rgb),.28);border:none;border-radius:.625rem;align-items:center;gap:.625rem;padding:.875rem 2.25rem;font-size:1rem;font-weight:700;transition:transform .2s,box-shadow .2s,background .2s;display:inline-flex;position:relative;overflow:hidden}.complaints-submit-btn:before{content:"";top:0;background:linear-gradient(90deg,transparent,rgba(255,255,255,.25),transparent);width:100%;height:100%;position:absolute}.complaints-submit-btn:not(:-webkit-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{transition:left .6s;left:-100%}.complaints-submit-btn:not(:-moz-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{transition:left .6s;left:-100%}.complaints-submit-btn:not(:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{transition:left .6s;left:-100%}.complaints-submit-btn:-webkit-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{transition:right .6s;right:-100%}.complaints-submit-btn:-moz-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{transition:right .6s;right:-100%}.complaints-submit-btn:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{transition:right .6s;right:-100%}.complaints-submit-btn:hover{box-shadow:0 10px 24px rgba(var(--color-primary-rgb),.35);background:linear-gradient(135deg,var(--color-primary-light)0%,var(--color-primary)100%);transform:translateY(-2px)}.complaints-submit-btn:hover:not(:-webkit-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{left:100%}.complaints-submit-btn:hover:not(:-moz-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{left:100%}.complaints-submit-btn:hover:not(:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi))):before{left:100%}.complaints-submit-btn:hover:-webkit-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{right:100%}.complaints-submit-btn:hover:-moz-any(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{right:100%}.complaints-submit-btn:hover:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)):before{right:100%}.complaints-submit-btn:active{transform:translateY(0)}.complaints-submit-btn i{font-size:.9375rem}[dir=rtl] .complaints-submit-btn i.fa-paper-plane{transform:scaleX(-1)}.complaints-sidebar{flex-direction:column;gap:1.5rem;display:flex;position:-webkit-sticky;position:sticky;top:6rem}@media (max-width:991px){.complaints-sidebar{position:static}}.complaints-info-card,.complaints-contact-card{border:1px solid var(--color-border-light);box-shadow:0 6px 24px rgba(var(--color-primary-rgb),.05);background:#fff;border-radius:1rem;padding:1.5rem}.complaints-info-header{border-bottom:1px solid var(--color-border-light);align-items:center;gap:.875rem;margin-bottom:1.25rem;padding-bottom:1rem;display:flex}.complaints-info-icon{background:linear-gradient(135deg,var(--color-primary)0%,var(--color-primary-dark)100%);width:2.5rem;height:2.5rem;box-shadow:0 4px 12px rgba(var(--color-primary-rgb),.22);border-radius:.625rem;flex-shrink:0;justify-content:center;align-items:center;display:flex}.complaints-info-icon i{font-size:1rem}.complaints-info-title{color:var(--color-primary);margin:0;font-size:1.0625rem;font-weight:700;line-height:1.3}.complaints-info-list{flex-direction:column;gap:.875rem;margin:0;padding:0;list-style:none;display:flex}.complaints-info-list li{color:var(--color-text-secondary);align-items:flex-start;gap:.625rem;font-size:.9375rem;line-height:1.6;display:flex}.complaints-info-bullet{color:var(--color-secondary);flex-shrink:0;margin-top:.25rem;font-size:.9375rem}.complaints-contact-list{flex-direction:column;gap:1rem;margin:0;padding:0;list-style:none;display:flex}.complaints-contact-list li{align-items:flex-start;gap:.875rem;display:flex}.complaints-contact-icon{background:var(--color-bg-light);width:2.25rem;height:2.25rem;color:var(--color-primary);border-radius:.5rem;flex-shrink:0;justify-content:center;align-items:center;font-size:.9375rem;transition:background .2s,color .2s;display:flex}.complaints-contact-list li:hover .complaints-contact-icon{background:var(--color-primary);color:#fff}.complaints-contact-label{color:var(--color-text-muted);margin-bottom:.125rem;font-size:.8125rem;font-weight:500}.complaints-contact-value{color:var(--color-text-primary);word-break:break-word;font-size:.9375rem;font-weight:600;line-height:1.4}.complaints-contact-value a{color:inherit;text-decoration:none;transition:color .2s}.complaints-contact-value a:hover{color:var(--color-primary)}@media (max-width:575px){.complaints-page-wrap{padding:1.5rem 4% 3rem}.complaints-form-section{padding:1.5rem 1.25rem}.complaints-info-card,.complaints-contact-card{padding:1.25rem}.complaints-section-heading-label{font-size:1.125rem}.complaints-submit-btn{justify-content:center;width:100%}.complaints-form-actions{justify-content:stretch}}