Medical Insurance Department

Director's Word

The Health Insurance department (HID) was founded in 2022. The department includes its organizational structure the Financial Claims Division and subscribes, and the Financial and Administrative Auditing.

HID manager carries out the function of the secretariat of health insurance committee concerned with the whole requirements of health insurance.

 

Moqbel Muslim Al-Sharafat
Director of the Health Insurance Department

 

Vision

Providing the best healthcare services through the health insurance program offered to university employees, while managing the administrative and financial affairs of the Health Insurance Fund in accordance with the principles of good governance, transparency, and integrity.

Mission

Utilizing and developing all available resources to enhance the health insurance services provided to employees, facilitate insured members’ access to medical services, and ensure the lowest possible cost.

Goals & Values
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The Department aims to provide the best services through the most effective methods
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expand the health insurance network
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compete at the level of public universities and across the country.
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It also seeks to ensure that all administrative
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financial, and medical procedures comply with the Health Insurance Regulations and the instructions issued thereunder.
Missions
  • Organizing the enrollment of university employees, their dependents, and other eligible individuals in the health insurance program.
  • Issuing health insurance cards to insured members in accordance with the applicable regulations and instructions.
  • Serving as the secretariat of the Health Insurance Fund Management Committee, implementing its decisions, and following up on their execution.
  • Paying financial obligations to medical service providers in coordination with the Financial Department.
  • Receiving claims submitted by insured members for medical treatment, referring them to the university’s authorized physician for review, and processing payments in accordance with the applicable health insurance regulations and instructions.
  • Implementing future plans approved by the Health Insurance Fund Committee.
  • Following up on developments in various health insurance systems and maintaining good relationships with medical service providers and beneficiaries.
Contact Information
University No +962 2 6297000
Extensions 3181 / 3182 / 3183 / 3184
Email health_insurance_dep@aabu.edu.jo
 
Achievements
  • Contracting with a number of private hospitals in the governorates of Mafraq, Amman, Zarqa, and Irbid.
  • Maintaining the existing medical network, including the Ministry of Health, university hospitals, and the National Center for Diabetes, Endocrinology and Genetics.